Building Relationships Through eCommerce

We are specialists in seamless, multichannel engagement with customers before, during and after purchase. For us eCommerce is about more than the transaction, it’s an opportunity to extend awareness, unlock demand and build lasting customer preference. We call our proprietary viewpoint, “Continuous CommerceTM.”

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Five reasons to work with us for eCommerce Solutions


We Sell, or Else

David Ogilvy famously said, “We sell, or else.” Today, the opportunity for brands in the eCommerce space is immense. We are uniquely positioned to deliver on the promise of our founder through our expertise in Customer Engagement.


Opportunities Transcend Channels

In 2013, we launched Continuous Commerce, our branded point of view on eCommerce today. Continuous Commerce is the process of integrating a brand’s retail experiences across multiple platforms throughout a consumer journey in order to optimize points of purchase.


Trends Favor Trust

Our primary mission is to combine our expertise in omnichannel strategy with our network-wide strengths in CRM, UX, data and analytics, and creativity to provide innovative and effective eCommerce solutions and earn trust and preference from customers.


We Build Better Together

Our global agency network allows us to partner with the best and the brightest in UX and UI, mobile application development, and end-to-end technical consulting and delivery. Key partnerships with other Ogilvy companies have continued to build our portfolio of offerings.


Every Business Needs eCommerce

Foundational clients, including IBM, American Express, Nestlé, British Airways and Famous Footwear, have already tapped the Continuous Commerce approach in today’s complex and challenging retail environment.

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Our Point Of View

CE Crucible

eCommerce: The Crucible of Customer Engagement

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