Five reasons to work with us for Social Engagement
Data-Based Decision Making
We help brands develop higher-value social commerce strategies and channels based on a combination of rich consumer data, social media platform data and your brand’s database.
The Marathon, Not the Sprint
We prepare our clients for the long haul by looking at the Total Customer Value of a relationship. We take into account not just the transactional and lifetime value, but also the advocacy and collaboration value of a relationship.
Brands with Benefits
Through a customer-centric approach, we leverage the full capabilities of today’s social platforms to support acquisition, trial and retention by nurturing a content-rich, open conversation between your brand and your customers.
Friends, Fans and Loyalists
Segmentation is key to understanding engagement through today’s social CRM platforms. We focus on understanding all the constituencies within your social audience and use targeting strategies to enhance the engagement and value of each.
The 5th Place
We understand that customers expect a return on their data. The 5th place is a social CRM platform designed to develop a lasting value exchange between brands and customers.